May 15, 2020
The health and safety of our patients and staff continue to be our top priority during this time. We are following the Directives on Elective Surgeries issued by the Arkansas Department of Health which gives guidance on which visits are deemed urgent and emergent. Fortunately, the most recent Directive effective April 27th gives instruction on steps necessary to proceed with elective surgeries. This includes a negative COVID-19 test result within 72 hours prior to the beginning of the procedure.
To ensure compliance and the wellbeing of our staff and patients, our office is taking the following steps:
- We have implemented TeleHealth visits for all appropriate reasons for visit. This allows us to limit exposure for our patients who must come to our office for their visits.
- Upon arrival at our office, a staff member will screen each visitor by asking about recent travel, exposure to individuals with or under suspicion for COVID-19, and any respiratory symptoms you may be experiencing. Finally, your temperature will be taken.
- Each patient may have one friend or family member accompany them to their appointment. Guests will also be screened at the door.
- Please leave children at home if possible.
- Please be mindful of keeping the required distance of 6' between you and others as you enter and exit the building.
- We ask that you and your guest wear a mask for the duration of your visit. We have clean cloth masks available for those who do not have one. Please place your borrowed mask in the receptacle conveniently placed at the exit so they may be laundered and reused.
- In our lobby. we have decreased available seating and increased the distance between chairs to help maintain the distance requirement.
- We are rooming patients immediately when possible. If there is not an available room, and the lobby area is full, you may be asked to wait in your vehicle and someone will contact you when an exam room is ready.
- We encourage our patients to complete their new patient registration online using the link that is emailed or texted in advance of the appointment.
Our patients can help us by rescheduling their appointment if:
- You or a household member are experiencing a fever over 100.4.
- You have a cough, difficulty breathing, sore throat, or loss of taste or smell.
- You or a household member have been in contact with a person known to be infected with COVID-19 within the past 14 days.
If you are in one of the patient populations below that are considered at increased risk of complications from COVID-19, please call and make us aware. We may want to reschedule your upcoming appointment for your safety.
- Patients who are 65 years old or older
- Patients with chronic medical conditions (heart, kidney, or lung disease, diabetes)
- Patients who smoke
- Patients who are immunocompromised
We will continue to monitor the situation and alter our plans accordingly. Thank you for your understanding and cooperation during this time.
John M. Spore, MD
Jacob L. Dickinson, MD
Jennifer Foster, MD
Robert McCurdy, MD